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Frequently Asked Questions

What is Zenimal Kids?

A screen-free device designed to help children, adolescents and adults cultivate mindfulness through 9 guided meditations.

Is Zenimal Kids suitable for children and adults?

Designed with children and adolescents in mind. Our intention is to create an opportunity for parents to take time out of the day to meditate with their children and also give kids control to meditate on their own. New products are in works to cater to all ages.

Is there volume control?

Yes, the Zenimal volume control is on either side of the power button.

What color does Zenimal Kids come in?

The Zenimal Kids comes with a teal shell. We offer four other colors sold separately here.

How do I power Zenimal Kids on and off?

Press and hold power button on the front of the device for 3 seconds to power on/off. A singing bowl sound will play to indicate this function. It will nod off to sleep 5 minutes after the meditation is over to preserve the battery. Check out helpful videos here.

How do I listen to Zenimal Kids?

Zenimal Kids is heard through the built-in speaker or by utilizing the earphone jack with headphones (headphones not included).

How many guided meditations are there?

Zenimal®Kids has nine (9) guided meditations. Tracks include sleep, gratitude, stillness, breath, creativity, relaxation, empathy, feelings and warmth (healing). Check out our guide to the 9 meditations here.

Why are the additional meditation cards so expensive?

We pay our writers, voiceover artists, and musicians fair wages for their talents. The nine meditations end up being roughly the price of two children's books.

Which meditation track should I use?

Although you can use any meditation track throughout the day, we recommend the gratitude track in the morning and the sleep track before bed. Check out our guide to the 9 meditations here.

How long are the mediation tracks?

Meditation tracks range from 3-15 minutes with relaxing music that plays for three minutes after guidance ends. Check out the meditation samples on the prouduct page here.

Is the unit waterproof?

No, the device is not waterproof. Do not ever submerge Zenimal Kids in water.

The silicone cover can be removed and washed with mild soap and water. BE SURE THE COVER IS COMPLETELY DRY BEFORE PLACING BACK ON THE BASE UNIT. Watch our YouTube How To Clean a Zenimal video.

Can I download the Quick Start Guide?

Yes, the Quick Start Guide may be downloaded as a PDF here.

How do I charge and check battery life on Zenimal Kids?

The base unit has a battery Status LED light to check battery life. If the battery is below 10%, the LED will flash red for 15 seconds when unit is powered on. The supplied micro-USB cord is used for battery charging, which takes three hours for a full charge.

How can I clean my Zenimal?

Remove the silicone cover and wash with warm water and mild soap. Be sure to rinse and allow the cover to completely dry before putting it back on the base unit. The Zenimal® base unit can be wiped clean with a damp cloth.  A video can be watched here.

Is there a warranty?

Zenimal Kids comes with a 6 month limited warranty.

Is the unit portable?

Yes, Zenimal Kids is small and weighs only 6.3 ounces, making it easy to transport to school, work, extracurricular activities, etc.

What is included in the box?

Zenimal Kids comes with the base unit packaged with the silicone shell, rechargeable battery, cable, and quick start guide.

Is Zenimal Kids safe to leave in the child’s room?

Yes, it has been tested and meets all government regulations for children's products. Headphone use should be supervised by an adult, especially at night.

How is Zenimal Kids powered?

It is powered by a rechargeable battery that has an 7-hour playtime capacity between charges. It is operational when charging.

Is the decibel range safe for my child’s hearing?

Yes, the built-in speaker is safe for children. If using headphones, children should be supervised for volume control or use decibel regulated children’s headphones.

Where is the Zenimal manufactured?

Zenimal Kids was designed in the United States and responsibly manufactured in Shenzhen, China.

What certifications does Zenimal Kids have?

Zenimal Kids has passed CE, WEEE, CP65, FCC, CPSC, CPC, EMC, UN-Dot 38.3, and RoHS.

How do I replace a defective unit?

Refer to our refund/warranty policy here.

Please contact Zenimal® at HELLO@zenimals.com to request a return authorization number and return shipping directions.

How do I return my Zenimal?

Please visit our return page here.

What is mindfulness?

Mindfulness is peacefully paying attention to your feelings, thoughts, and bodily sensations in the present moment without judgment.

How do I prepare my child to meditate?

First, it’s imperative to release any expectations. It can be helpful to educate the child that Zenimal Kids is not a toy, but instead a valuable tool to help them and should be cared for as such.  Find a quiet time in their day (usually at bedtime) to begin and we suggest parents participate, especially for their first session. 

Our nine guided meditations page can help navigate this introduction.

Who writes the meditations?

The meditations are written in house by Zenimal® with input from child psychiatrists and specialists.

When is the best time of day to meditate?

Introduce children to the sleep meditation to ease the child into the idea of sitting still for an extended amount of time. Their bodies and minds are accustomed to quieting down at night. Check out our guide to the meditations here.

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