Frequently Asked Questions

A screen-free device designed to help children, adolescents and adults cultivate mindfulness through 9 guided meditations.

On the bottom of the Zenimal you will see a small model number along the edge of the circle. A 1.0 device will say zen101trtl. A 2.0 device will say Zenimal+. All Zenimals sold after May 6th, 2021 are 2.0. If you have any questions, please write us at hello@zenimals.com.

Thoughtfully designed for children and adolescents, Zenimal encourages both shared mindfulness moments with parents and independent practice for kids. The Teen/Adult device, ideal for ages 13 and up, features longer, more sophisticated meditations with age-appropriate language to support deeper emotional growth and self-awareness.

Yes, the Zenimal volume control is on either side of the power button.

The Zenimal Kids comes with a teal shell. We offer four other colors sold separately here.

Press and hold power button on the front of the device for 3 seconds to power on/off. A singing bowl sound will play to indicate this function. It will nod off to sleep 5 minutes after the meditation is over to preserve the battery. Check out helpful videos here.

Zenimal is heard through the built-in speaker or by utilizing the earphone jack with headphones (headphones not included).

Zenimal®Kids has nine (9) guided meditations. Tracks include sleep, gratitude, stillness, breath, creativity, relaxation, empathy, feelings and warmth (healing). Check out our guide to the 9 meditations here.

We pay our writers, voiceover artists, and musicians fair wages for their talents. The nine meditations end up being roughly the price of two children's books.

Although you can use any meditation track throughout the day, we recommend the gratitude track in the morning and the sleep track before bed. Check out our guide to the 9 meditations here.

Meditation tracks range from 3-15 minutes with relaxing music that plays for three minutes after guidance ends. Check out the meditation samples on the prouduct page here.

No, the device is not waterproof. Do not ever submerge Zenimal Kids in water.
The silicone cover can be removed and washed with mild soap and water. BE SURE THE COVER IS COMPLETELY DRY BEFORE PLACING BACK ON THE BASE UNIT. Watch our YouTube How To Clean a Zenimal video.

Yes, the Quick Start Guide may be downloaded as a PDF here.

The base unit has a battery Status LED light to check battery life. If the battery is below 10%, the LED will flash red for 15 seconds when unit is powered on. The supplied micro-USB cord is used for battery charging, which takes three hours for a full charge.

Remove the silicone cover and wash with warm water and mild soap. Be sure to rinse and allow the cover to completely dry before putting it back on the base unit. The Zenimal® base unit can be wiped clean with a damp cloth. A video can be watched here.

Zenimal Kids comes with a 1-year limited warranty.

Yes, the Zenimal device is small and weighs only 6.3 ounces, making it easy to transport to school, work, extracurricular activities, etc.

Zenimal comes with the base unit packaged with the silicone shell, rechargeable battery, cable, and quick start guide.

Yes, it has been tested and meets all government regulations for children's products. Headphone use should be supervised by an adult, especially at night.

It is powered by a rechargeable battery that has an 7-hour playtime capacity between charges. It is operational when charging.

Yes, the built-in speaker is safe for children. If using headphones, children should be supervised for volume control or use decibel regulated children’s headphones.

Zenimal was designed in the United States and responsibly manufactured in the PRC.

Zenimal Kids has passed CE, WEEE, CP65, FCC, CPSC, CPC, EMC, UN-Dot 38.3, and RoHS.

Refer to our refund/warranty policy here.

Please contact Zenimal® at hello@zenimals.com to request a return authorization number and return shipping directions.

Please visit our return page here.

Mindfulness is peacefully paying attention to your feelings, thoughts, and bodily sensations in the present moment without judgment.

First, it’s imperative to release any expectations. It can be helpful to educate the child that Zenimal Kids is not a toy, but instead a valuable tool to help them and should be cared for as such.  Find a quiet time in their day (usually at bedtime) to begin and we suggest parents participate, especially for their first session. 

Our nine guided meditations page can help navigate this introduction.

The meditations are written in house by Zenimal® with input from child psychiatrists and specialists.

Introduce children to the sleep meditation to ease the child into the idea of sitting still for an extended amount of time. Their bodies and minds are accustomed to quieting down at night. Check out our guide to the meditations here.